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I have an old T-Mobile ZTE Concord and have forgotten the password. I've been looking everwhere online for instructions on how to do a factory reset but none of them work. Here's the usual instructions:
- Hold down the Volume Down and Power Keys
- When the Android logo appears, release the Power key
- When a yellow triangle appears, press the Home key
Unfortunately, I never get the yellow triangle. I get a picture of a box with an arching arrow coming out of it. If I press the Home key at that point I see some red lettering at the bottom of the screen for a fraction of a second and then the Android logo appears again and the phone boots up (locked).
Can SOMEONE help me get this thing unlocked please?