I'm having an issue with my AXON 7. It will not take a charge. When I plug it in to the factory charger it shows battery at 100% and I am able to turn it on and use the phone while it is plugged in. the instant I take it off the charger the phone dies and shuts down saying I have zero battery. Is this a known problem? does it have a known solution. I would do a factory reset but with no battery I don't want to risk bricking the phone entirely
I hope this reaches somebody who can help me out.