AXON 7, QUICK CHARGING DISABLE

Every time , I plugged in the charge ( original one ), it displays " Charging. Please use the provided one with the phone".

I have reset few time, and it still happens same. I have the phone for just 3 months.

One trick thing is, when  the phone is power off and plugged in charge, sometime, the quick charging works, but once remove and turn on, it never does quick charging on screen on.

I have emailed ZTE support last week, but hasn't had response yet. Anyone out there encounter the same issues?

Answers

  • johnorionjohnorion New YorkPosts: 1,109 ✭✭✭✭✭

    I have not seen this issue ... but just for further verification for others ... are you using the original cable also ... or a cable purchased elsewhere ... or a micro USB cable with the micro to C adapter?

  • runtohell121runtohell121 Analyst United StatesPosts: 2,262 ✭✭✭✭✭✭✭✭

    You could try another QC3.0 charger as well as other USB-C cables and see if you get the same message.

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