Factory Hard Reset

AMRROLAMRROL Posts: 11

Axon 7 Mini: Newbie here, so please forgive what must seem like stupid questions. If I hard reset my phone back to factory settings, can I choose which of the previous upgrades that I would like to upgrade to. Having problems with the Nougat update so I would not want to reset only to have Nougat as my only upgrade option.

Comments

  • samsamhasamsamha United StatesPosts: 1,616 ✭✭✭✭✭✭✭✭

    hi, @AMRROL
    if you did a factory reset, then the phone will just wipe all of the data (photos, apps, etc) and return the phone to the build that it is currently running. So if the phone is running Nougat, then it will return to Nougat build that you have right now.

  • adrbadrb Toronto, CanadaPosts: 715 ✭✭✭✭✭✭

    If you have problems with your Android update, the factory reset may actually clear the problem, but not return the phone to an older version of the firmware.

  • hollaphollap United StatesPosts: 7,980 ✭✭✭✭✭✭✭✭

    Always remember there are no stupid questions on this forum. We are trying our best to assist you @AMRROL. As @adrb mentioned, a factory reset may fix the issue you are having with your SIMs.

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