Blade V8 Pro Freedom mobile- No service

LolaLola Posts: 2 ✭✭✭✭

Hello,

I got a Blade V8 pro as it seemed to be compatable with my network provider that uses AWS (1700/2100 MHz).

I tried to do a factory reset and cashe wipe, but it did not help.

Tried contacting Zte, they said that it is providers issue. Provider said it was phones issue ;D

What should I do?

Thank you in advance

Comments

  • jacktheman18jacktheman18 Posts: 44 ✭✭✭✭✭

    @Lola said:
    Hello,

    I got a Blade V8 pro as it seemed to be compatable with my network provider that uses AWS (1700/2100 MHz).

    I tried to do a factory reset and cashe wipe, but it did not help.

    Tried contacting Zte, they said that it is providers issue. Provider said it was phones issue ;D

    What should I do?

    Thank you in advance

    Also, make sure that you only change the sim card when your phone is completely off.

  • hollaphollap United StatesPosts: 8,377 ✭✭✭✭✭✭✭✭

    Hello @Lola, there may be some conflicting information on this. According to GSMarena, it should be supported:
    NETWORK Technology
    GSM / HSPA / LTE
    2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2
    3G bands HSDPA 850 / 1700(AWS) / 1900 / 2100
    4G bands LTE band 2(1900), 4(1700/2100), 5(850), 7(2600), 12(700)
    Speed HSPA 42.2/5.76 Mbps, LTE Cat4 150/50 Mbps
    GPRS Yes
    EDGE Yes

    But the info on the ZTE webpage doesn't quite confirm that, but it does say AWS:
    MODES
    GSM: 850/900/1800/1900 MHz
    UMTS: 850/1900/AWS/2100 MHz
    LTE: B2/B4/B5/B7/B12

    What type of issue are you having? We should verify your APN settings. What carrier do you have?

  • hollaphollap United StatesPosts: 8,377 ✭✭✭✭✭✭✭✭

    @Lola according to the Freedom Mobile website, verify if your APN settings are as follows:

    Setting APN Internet Freedom Mobile:

    Name Internet Freedom Mobile
    APN internet.windmobile.ca
    Proxy blank
    Port blank
    Username blank
    Password blank
    Server blank
    MMSC blank
    MMS proxy blank
    MMS port blank
    MCC blank
    MNC blank
    Authentication Type not set
    APN type default,mms,supl,hipri
    APN protocol IPv4
    Bearer Unspecified

    Setting APN MMS Freedom Mobile:

    Name Internet Freedom Mobile
    APN mms.windmobile.ca
    Proxy blank
    Port blank
    Username blank
    Password blank
    Server blank
    MMSC http://mms.windmobile.ca
    Proxy URL 74.115.197.70
    MMS port 8080
    MCC 302
    MNC 490
    APN type mms

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