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I have the ZTE Max XL from virgin mobile (on sprint network) I am able to update firmware, android os, profile, and PRL. However when i Select Update ZTE software it says there is an update of 154.4mb with a restart now to install button, but the button does nothing. So the ZTE software update cant be done since the button does nothing at all, no crash doesnt revert to software updates or anything. It just does nothing.