my zmxax pro just stopped charging for no reason help

joycejoyce WilliamsburgPosts: 1

my phone was just bought in jan i need help


  • sshasansshasan Staff Member United States Posts: 4,077 admin

    @joyce are you using the charger that came with the device?

    Also, have you checked to make sure there is no debris build up in the charging port? Some compressed air should help remove any that may be in the device.

    If cleaning out the port doesn't help and your device still has power, you can try clearing the cache on the device and then try charging again.

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