How do I get a replacement phone?

RieshRiesh IndianaPosts: 2 ✭✭

A couple months ago my phone reset itself and when it came back on the notifications don't pop up, my soft keys don't work, and I can't go to my home screen. I called metro pcs and went into a store and they said it's a manufacturer issue. Really don't want to factory reset my phone and it not work. And I have already cleared cashe

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