The Day Blade Z Max Disappointed Me 😥

hectorhz18hectorhz18 Hanover Park , IL Posts: 22 ✭✭✭✭✭

Hello all ,

I would like advice from fellow blade users for the following :

I am a Lyft and Uber driver and to my surprise , I have found the device freezes and then reboots or freezes and then after 3-5 min it finally responds.

I do not know what to do at this point .

Please advise Z community !! ??

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Comments

  • jasonejasone United StatesPosts: 1,903 ✭✭✭✭✭✭✭✭

    I've never experienced that with mine. Have you tried clearing the cache from recovery or performing a factory data reset?

  • RoverRover DallasPosts: 82 ✭✭✭✭✭

    On my Z Max I had all screen locks off. But, the screen would freeze up after a time, and I would have to restart it to get the screen unfrozen.

    I tried the cache clearing and the Cache Partition clearing, but the Z Max screen still froze up .

    If that is happening to you, then I can tell you my solution, was to get a replacement phone from Metro PCS.

    My replacement Z Max has never frozen.

  • DoppelgangerDDoppelgangerD Master Of Ceremonies United StatesPosts: 1,612 ✭✭✭✭✭✭✭✭

    @Rover said:
    On my Z Max I had all screen locks off. But, the screen would freeze up after a time, and I would have to restart it to get the screen unfrozen.

    I tried the cache clearing and the Cache Partition clearing, but the Z Max screen still froze up .

    If that is happening to you, then I can tell you my solution, was to get a replacement phone from Metro PCS.

    My replacement Z Max has never frozen.

    Glad to hear your issue was device specific and that your replacement is a-ok.
    So many times people post their issues, but once they get it resolved they never follow up and tell us what the solution was, so thanks for posting that information.

  • James33James33 PakistanPosts: 15 ✭✭✭✭✭

    @jimlloyd40 said:

    @hectorhz18 said:
    Yes I will be happy to ,

    You see I came across this problem . Freezing while driving for uber and lyft. Force rebooting.

    I then performed factory reset .

    Have not driven for uber lyft yet.

    Any additional questions ?

    Yes. In your second sentence you said while driving for Lyft and Uber. In your fourth sentence you said that you have not driven for Uber Lyft yet.

    sharp mind :)

  • James33James33 PakistanPosts: 15 ✭✭✭✭✭

    Well you may have installed 3rd party untrusted apps, and your device is victim of viruses, try to install antivirus and fix it. even then problems exist, take backup of your device, and do soft reset.

  • hollaphollap United StatesPosts: 8,224 ✭✭✭✭✭✭✭✭

    @jimlloyd40 said:

    @hectorhz18 said:
    Yes I will be happy to ,

    You see I came across this problem . Freezing while driving for uber and lyft. Force rebooting.

    I then performed factory reset .

    Have not driven for uber lyft yet.

    Any additional questions ?

    Yes. In your second sentence you said while driving for Lyft and Uber. In your fourth sentence you said that you have not driven for Uber Lyft yet.

    He hasn't driven for them since he updated. He is waiting to update us until he gives someone a drive after he updated the phone.

  • MotoManMotoMan Glendale, AZ, USAPosts: 3 ✭✭✭✭

    @hectorhz18 said:
    Hello all ,

    I would like advice from fellow blade users for the following :

    I am a Lyft and Uber driver and to my surprise , I have found the device freezes and then reboots or freezes and then after 3-5 min it finally responds.

    I do not know what to do at this point .

    Please advise Z community !! ??

    I've had the same issue. Just got the device replaced by Metro PCS and will see if it was a fluke or something wrong with the device.

  • turnc86turnc86 Duquesne, PAPosts: 6 ✭✭✭✭
    edited November 23, 2017 7:42PM

    It's much deeper than third party apps. Our phone runs on 7.1.1 nougat. We are able to control certain things like permissions that can cut down on issues such as freezing, due to apps running in background consuming ram. Try to tinker with that within application settings. If the app doesn't function properly when you tinker with the permissions, then maybe you should look into alternative apps that permissions suit your likings.

  • turnc86turnc86 Duquesne, PAPosts: 6 ✭✭✭✭

    It's a nearly flawless device, and with a major software update (hopefully 8.0 Oreo) it will fix the minor hiccups us Blade Z Max owners experience from time to time. Even a public beta made available for our device, or a bootloader unlock would be awesome. This phone is nicely built for the price and is a beast compared to other phones in the same price range. Only big disappointment for me is the lack of NFC and dual wifi. That 5.1 band has a lot to benefit from and my isp provides it!!!! 🙂

  • MarshmallowCakesMarshmallowCakes Posts: 29 ✭✭✭✭✭

    oh wow I thought I was the only one! It is very annoying I know. The cause of this is the phone failing to manage RAM. I know it has 2GB, but the memory statistics show that the Android System itself uses 800MB, along with Google services. In the end, you really only get to use 600MB for yourself

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