It looks like you're new here. If you want to get involved, click one of these buttons!
I would like to reinstall Android if I can. During/after an update my phone was low on memory. It rebooted itself while in use some days later. I ended up deleting some apps and some app folders (or so I thought). I might have deleted too much, and gotten something from the Android system, or the update did not install right??
I started out with the ZTE being from Metro PCS but the phone has been unlocked and been using it with Cricket for about a year. I'm not sure if updates come through as Metro PCS still. I'm assuming so. I have the Metro PCS apps that will not remove, and manually installed the Cricket apps that I wanted.
Now I have 7 GB free storage on the internal memory, but every reboot says:
“Process system isn’t responding. Do you want to close it?”
Whether I select “Wait” or “OK’ I can use the phone, but I can only use one app at a time and have to use back button to back out of everything I have done. If I open something that has a link, it can’t even figure out how to open in in Chrome browser which is still installed.
My quick settings changes do not work. I can only swipe down once and see four settings and Display brightness. Settings Gear will not open settings from here. I have to go to All Apps button and find Settings to open it.
I would like to reinstall Android system, but don't know how... I need a zipped file or something? I am afraid a hard reset wiping all my other things will still not work right because of possibly some missing files (if I deleted something I shouldn't have) because of the current behavior.
Android version 6.0.1
Android security patch level August 1, 2017
Baseband version Z981B01
Kernel version [email protected]
Build number Z981V1.0.0B21
Hardware Version u88A
I would love it if I could just get a legitmate Android system file to reinstall, or at least the last update file might help fix the problem. I test software as my job, and we reinstall things over the top all the top. This really seems like messed up/missing files to me, but I'm not sure what kind of files would be available to try to reinstall. I'm hoping something. I am really fearful a full reset will not fix this and will just lose my data.