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My sister reset her phone and when it turned on the screen was not responding well to touches. The bottom half of the screen works sometimes, but the top portion does not respond unless I rotate the screen. I have no idea what went wrong. It was working just fine right before the reset. I also tried resetting it multiple times, but the result is still the same. The phone turns on and still charges. i even updated it to the latest version and it still is acting up. Please help if you guys know anything.