Can't skip or turn on wifi network on hard resetting Infinix Hot S

abdlhafidsouissiabdlhafidsouissi United Kingdom of GB NIPosts: 1

i struggle with my phone, i want to reset it but i stop at step where it ask me to select network, an it doesn't give any skip option " it's gray", i use Infinix Hot S (X521), any help please ??


  • razor512razor512 United States Posts: 2,588 ✭✭✭✭✭✭✭✭

    I don't think that is a device that ZTE makes, though usually when setting up an android device for the first time, some may require you to have at least WiFi or a SIM card installed, especially if you plan to use a google account.

    If none of the options allow you to skip having to have any network connectivity, then it means they are not using a standard setup procedure, and you will need to connect to an access point to complete the setup.

  • samsamhasamsamha United States Posts: 2,015 ✭✭✭✭✭✭✭✭

    hi, @abdlhafidsouissi

    I google the phone and it does not appear that this particular model is ZTE's phone. Thus, we may not have much info about it. I would suggest you check with the manufacturer's support or manual for more detail

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