Update Servers cause my phone's battery to drain super fast

newbie123newbie123 United StatesPosts: 3 ✭✭✭
edited May 15, 2018 3:39PM in ZMAX

Hi,

Since about Apr 20 or so, I started to notice that my phone's battery goes from 100 to 0 extremely fast. Per what people are saying it is because the servers are turned down because of all the things happening with ZTE right now.

@zte_usa , if you are going to keep the update servers down, could you please issue an update patch to disable phone from contacting the servers. Before Z981 would last over a day and starting Apr 20 or so, the charge lasts only 2-3 hours, not more. @zte_usa please help!!

Thanks,

Comments

  • newbie123newbie123 United StatesPosts: 3 ✭✭✭

    @EmilyBaker ,

    Thanks for your detailed reply. All of the suggestions are excellent when trying to adjust the average power profile of the phone when searching for an operating sweet spot. Unfortunately, they are irrelevant to the problem originally stated.
    The problem is: ZTE update servers are down and the phone continuously tries to connect to the servers and as such is using energy continuously. None of your currently proposed solutions will turn the servers back on and/or disable update attempts by the phone.

    Also, regarding item #4, while I am not a specialist, my understanding phone phones are continuously trying to reduce SAR ie there is a trend to send out less energy into the air for communication purposes. This is due to the fact that
    1) Absorbed emissions into the body are debate-ably concerning (no consensus here)
    2) Battery will last longer

    Hence newer tech is actually delivering lesser energy profiles per informational slice per unit time. Remember, as we go from 2g to 3g to 4g bandwidth goes up. Try to download 500MB on 2g, 3g and then 4g and post the battery usage results here.

    @zte_usa , could you please look into my original inquiry and if possible address the situation at your earliest convenience -I, as many of your fans, are eager to continue to use Z981.

    Thanks!!

    @EmilyBaker said:
    Before ZTE-USA help you solve the problem,you need to adjust some settings of your device like reducing the brightness of screen, disabling wireless network, quitting background software and so on. If you do not how to manage them, you can go with the details below to make an attempt.

    1. Lower Screen Brightness

    When you use your iPhone, it is inevitable that the screen is lit. And obviously, the brighter your screen is, the shorter your battery life would be. Therefore, it is advisable to reduce the brightness of the screen, which can protect your eyes as well. To adjust the screen brightness, you can go to Settings> Wallpaper & Brightness. Just drag the slider to decrease your screen brightness.

    1. Tighten Up Auto-Lock

    Almost all the mobile phone users choose to auto-lock their device. With this setting, you do not need to anything and just wait for several seconds or minutes to let the device lock automatically. And naturally, if the time that your device stay lit is longer, the battery will be consumed faster. In this case, you can set a shorter time period for Auto-Lock. You can navigate to Settings> Display & Brightness> Auto-Lock. Then tick the shortest period for your device, namely 30 seconds.

    1. Turn off Wi-fi if You Don't Need It

    For using the applications on iPhone smoothly, we always need to connect our devices to wireless network. Wi-fi would be an indispensable service for us but it is also the main reason of short life battery. Thus, you are suggested to turn off this service when you do not need to use the software connecting Wi-fi. If you want to disable it, you can visit Settings> Wi-fi and tap on the button to turn it off easily.

    1. Turn off LTE

    With the development of technology, the speed of cellular network becomes quicker and quicker. For customers, this is a good news since we don't need to spend too much time waiting for loading files. However, the speedy LTE cellular network requires more energy in fact. So if you are not raring to get the files, you can use the slower or older networks. You can go to Settings> Cellular and then slide the Enable LTE feature off.

    Hope they could provide new battery to you.

  • jasonscarterjasonscarter United StatesPosts: 1,552 ✭✭✭✭✭✭✭✭

    @newbie123 said:
    Hi,

    Since about Apr 20 or so, I started to notice that my phone's battery goes from 100 to 0 extremely fast. Per what people are saying it is because the servers are turned down because of all the things happening with ZTE right now.

    @zte_usa , if you are going to keep the update servers down, could you please issue an update patch to disable phone from contacting the servers. Before Z981 would last over a day and starting Apr 20 or so, the charge lasts only 2-3 hours, not more. @zte_usa please help!!

    Thanks,

    They are still being quiet about the situation due to the export ban. I have an Axon 7, so I know all about the update server situation. My phone doesn't have these battery issues because of the servers being offline though. I know, different hardware, different software, but it shouldn't be constantly trying to hit the servers over and over until the battery is gone.

    What does your battery usage say is using all the battery? Can you post a screenshot?

  • newbie123newbie123 United StatesPosts: 3 ✭✭✭
    edited May 18, 2018 4:40PM

    @jasonscarter ,

    I think the temp solution might have presented itself. The system update can be disabled by a user:
    https://androidforums.com/threads/phone-started-to-drain-battery.1268280/#post-7756715

    After disabling system update, my phone only lost 6% in 6 hours ie 1% per hour. I think that is pretty darn good especially given that the battery is not new.

    Have a great weekend!

    @jasonscarter said:

    @newbie123 said:
    Hi,

    Since about Apr 20 or so, I started to notice that my phone's battery goes from 100 to 0 extremely fast. Per what people are saying it is because the servers are turned down because of all the things happening with ZTE right now.

    @zte_usa , if you are going to keep the update servers down, could you please issue an update patch to disable phone from contacting the servers. Before Z981 would last over a day and starting Apr 20 or so, the charge lasts only 2-3 hours, not more. @zte_usa please help!!

    Thanks,

    They are still being quiet about the situation due to the export ban. I have an Axon 7, so I know all about the update server situation. My phone doesn't have these battery issues because of the servers being offline though. I know, different hardware, different software, but it shouldn't be constantly trying to hit the servers over and over until the battery is gone.

    What does your battery usage say is using all the battery? Can you post a screenshot?

  • AlexGuan123456AlexGuan123456 United StatesPosts: 13 ✭✭✭✭

    Actually, increasing battery life for Android Phone is not such a difficult thing as you think. To make your device run for a longer time, you only need to adjust some settings of your device like reducing the brightness of screen, disabling wireless network, quitting background software and so on.

  • BillyBeckhamBillyBeckham CanadaPosts: 12 ✭✭✭

    There is some tips that could save the battery life for your reference:
    1) Use Low Power Mode
    2) Restrict Unimportant Notifications
    3) Turn off Wi-fi if You Don't Need It
    4) Do not Activate Location Service
    5) Lower Screen Brightness
    6) Limit Background Refresh for Applications
    7) Tighten Up Auto-Lock the shortest period for your device, namely 30 seconds

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