Charging issues

Hazel5284Hazel5284 New YorkPosts: 8 ✭✭✭✭

I'm having issues with charging my phone. It started today. It will only charge when off and the battery drains even when plugged in. Had to purchase a new cable. Original had broke. Please help me understand why this is happening. Thank you.

Answers

  • digiduck_2582digiduck_2582 United StatesPosts: 37 ✭✭✭✭✭

    You must use a 2.0 amp charger and the proper voltage cable. Either that or you've got some battery intensive apps being used

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