Phone is forgetting backup PIN, second time now, requires a factory reset.

GigglingbunsGigglingbuns United StatesPosts: 1 ✭✭✭✭

I regularly turn off my phone atleast 4-5 times a week, and it prompts me for the backup pin or password, and I always enter it correctly, about 2 weeks ago, the phone refused the backup pin that I had used on it almost daily, and had it written down. I was forced to factory reset the phone, and I lost all my contacts in the process, not to mention all my photos and files on the SD card. Now the same issue has arised except now that I have it refusing the backup password which is literally my middle name and birth year, what's with all of this? I had turned off my phone to leave it charging and it came on and outright refused it. Any issues? This occurred after that late security patch too. I'm frustrated.

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