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Hello Community, I have been having a wierd issue with our Axon 7 phones and let me try to explain.
I can be doing anything on my Axon 7 like playing a game, watching a movie, browsing the web... then all of a sudden the phone would appear to freeze, screen go dark, and lock screen appear. When the lock screen appears, there is a message top left "No sim card". Also it takes about 2-3 seconds for the lock screen swipe action to appear. At this stage, I can proceed to unlock and continue what I was doing before.
This happens very often and very randomly, and is happening on both of my Axon 7 phones. The phones themselves are > 1 year old and running the latest OS offered by ZTE. I even moved the sim card on one of the phones to slot 2 to see if that would help but its the same issue.
I have tried to google this symptom with no results and I am not sure what is going on.
Anyone else experiencing this issue? Let me know if you need more details to help resolve this.