What is up with the volume slider

Ruben16Ruben16 CaliforniaPosts: 5 ✭✭✭

When i try to raise volume up to max it seems to crash so it stays locked to low volume this happens Whenever i have earbuds and Bluetooth earbuds plugged. Is there any way to fix? Please help!
Here is a video of my problem


  • NingyoNingyo United StatesPosts: 2 ✭✭

    I saw your post on Facebook about it. Maybe a factory reset would help?

  • MarshmallowCakesMarshmallowCakes United StatesPosts: 41 ✭✭✭✭✭
    This seems to be an issue with the phone trying to handle an external request. I'll be honest, I don't exactly know what is wrong here, other than to say that the device is defective, if resetting doesn't resolve this.
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