axon m home and recent app soft key not working

mrbonbommrbonbom United StatesPosts: 1

last night my phone died over night charged it and turned it on and now my home and recent app soft key are not working i tried doing a factory reset and it doesnt let me . it says setting app stopped working and just goes back to home screen

Comments

  • jasonejasone United States Posts: 1,905 ✭✭✭✭✭✭✭✭

    I'm sorry to hear you're having this trouble. I've never heard of something like this happening before. Have you tried clearing the cache from recovery and checking if that fixes the buttons or if you can FDR after that?

    Another option would be doing a factory data reset from the recovery menu as well if you keep getting the error from the settings menu.

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