Axon 7 freezing the half of display when I watch a video

captainthegullcaptainthegull TurkeyPosts: 1 ✭✭

A few days ago when I was using the google map navigation I noticed the right half of the phone's screen is frozen.
Since then half of my my phone's screen freezing usually when I watch a video or something in motion.

Do you think this is a display screen problem or a software?

Do you know any solution?

I have bought it 2 years ago, its warranty still works? I have bought it from New York but now I live in Istanbul, Turkey.

Answers

  • DoppelgangerDDoppelgangerD Master Of Ceremonies United StatesPosts: 1,626 ✭✭✭✭✭✭✭✭
    This issue should be a hardware issue where there is a loose connection inside the device. It would need to be repaired.
  • I had exactly the same problem today.  ZTE replaced mine free of charge because it's an advanced exchange unit, though it's already out of 2 year warranty.  ZTE rep told me it would normally be $79 for out of warrant repair.
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