I have a Z Max Duo from Strait C**p and it is stuck trying to verify a google account

I got a dear friends phone after he passed away. I didn't want to get in to his private life so I hard reset the phone and now I can NOT get his password or any infoto clear the the account I love this phone l have owned ZTE phones for a few years now and wontchange 


  • sshasansshasan Staff Member United StatesPosts: 4,077 ✭✭✭✭✭✭✭✭
    Google's Factory Reset Protection has been enabled and in this case you won't be able to gain access to the device. 
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