Screen Turns Off

System

This discussion was created from comments split from: Axon 7 - 3 major gripes - Are you listening ZTE and working on a fix?.

Aej271

Can someone please help me with my phone. When I quit touching the screen it goes black almost immediately. Can you tell me what I can do ?

sshasan

@Aej271 check the phone screen timeout in settings to make sure it is not set to a very low number.

• Swipe down from the top of the screen. This will pull down the Notification Shade.
• Tap the Settings gear button. 
• Tap Display. 
• Tap Screen Timeout.
• Tap to select the length of inactivity you want your screen to timeout at. Try changing it to a higher number.