Welcome to Z-Community
It looks like you're new here. If you want to get involved, click one of these buttons!
Joined on: January 9, 2017
User's Score: 163
Axon 10 Pro
Blade A7 Prime
Blade MAX VIEW
Z-Community YouTube Channel Link
Can someone please help me with my phone. When I quit touching the screen it goes black almost immediately. Can you tell me what I can do ?
@Aej271 check the phone screen timeout in settings to make sure it is not set to a very low number.
"screen timeout" isn't there. this happens with my phone, too. any other way to fix it?
Hi, my display/screen goes black within 3-seconds unless I keep my finger on the screen. I've gone through all my settings individually and there is NO display timeout. I like this phone but this feature which is "normally" standard is missing. Is there a patch or something that can part of the next update?
@Aej271 @EllieNeo @Twidgette What model of Axon 7 are you guys using? As in, is it the A2017U model (for USA) or is it an international variant (such as A2017G) or an Axon 7 Mini? Also, what version of Android are you guys running? You can see your model number and android version by going to settings and then scroll all the way down and go to "About Phone."
I'm using an Axon 7 model A2017U running Android version 7.1.1. On my phone, in settings and under display, there's a setting called "sleep." When I click on it, it gives me an option to choose from 15 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, 30 minutes, and Never. Your screen will turn off after being inactive for the amount of time you select.