Phone Not Working

CagginozzockCagginozzock United StatesPosts: 1
edited May 23, 2019 6:17PM in Axon M

My Axon M has been working fine for the few months I've had it, but now I cannot change apps nor use the return to home screen button. The second screen only displays a message saying that TV mode is waiting for me. My notifications bar does not work. The only way to change apps is to totally back out of the app or restart the phone. When powering off, the only options available are Power off and Restart. I have tried to update to the latest version of Android and that did not fix. I have also tried to factory reset through the settings app, but that just crashes the settings app. Please, can someone advise?

Answers

  • ZTEuser23ZTEuser23 UgandaPosts: 1 ✭✭

    Hi I have also been having problems with mt Zte device its not an Axon but Its a Blade...... a Blade L3

    I got this phone a the beginning of the 3rd last week of May 2019 but i have but having trouble

    I flashed the phone with new firmware (b0727052016) using SP flash tools because the firmware it originally comes with is outdated so after flashing this firmware, everything looked like its was working fine but later when it got to the time to charge it, it couldn't charge at all because I started to charge it when its battery was 16% but it later dropped to 8% while it was charging, I was very surprised when I saw this so I left it to keep charging its thinks this was just something normal but it later dropped to 1% and it stayed like that for that whole night.

    So the next day I read some forums and they said that may be the charger is the issue or the source of electricity so I got a Samsung Charger that supported fast charging and it the charge to 2% then back to 1% the 0% so i tried turning it on again and the screen just kept flashing so would someone please help me to sort this issue

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