My total wireless acct.

frustratedfrustrated United StatesPosts: 1

I downloaded a security app. by Kaspersky which is suppose to be the best. However my phone service went blank like it erased my service,acct. and now there isn't a signal showing!! I called Kaspersky and was given the run around and they said it was the phones fault. What do I do now?


  • samsamhasamsamha United StatesPosts: 2,362 ✭✭✭✭✭✭✭✭

    have you try to clear the app data and cache and uninstall it from the phone. If that does not work, I would suggest you to factory reset to phone as that would reset the phone to factory default setting (of course it will also erase your data so make sure you back them up first).

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