Pulse lights (3 lights on the bottom won't turn off)

Hello, I have a grand max X 2 and up until recently has worked fine. Just the other day notices the 3 blue lights at the bottom of the phone face stay on no matter what. Phone already has a weak battery but this will make it much worse. Have searched the web, went all thru the settings, but can't find anything to help. Trying to find a solution without having to factory reset. Thanks in advance for any help.


  • sshasansshasan Staff Member United StatesPosts: 4,077 ✭✭✭✭✭✭✭✭

    If powering the device off and on again didn't help a factory reset is in order.

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