Keyboard not launching on restart

flickinaboxflickinabox United StatesPosts: 1

My phone recently locked me out. About 2 days ago, I restarted my phone and when I did, I needed to re-enter my password, but the keyboard does not launch to put in my password. Anyone know the best work around for this issue? I can't reset my phone because it has tons of recordings and notes that I need. Has anyone else had this issue with the Blade Z Max? like I said, started happening on 12/17/19, read online there was a google keyboard update that was the likely cause, but I can't figure out how to install a different keyboard while it is locked or simple unlock it to get the data off of it while it is screen locked. I was due for an upgrade soon anyway, but the data is imperative to get back. Please help

Comments

  • terryhterryh Posts: 3 ✭✭✭✭

    Seems to be a lot of this and on the same day. Sounds like a corrupt update met our phones. I deleted Gboard and reinstalled.

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