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Joined on: January 9, 2017
User's Score: 163
Axon 10 Pro
Blade A7 Prime
Blade MAX VIEW
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I purchased the Blade 10 for my husband December 1st. The phone was doing fine until earlier it stop letting my husband hear anyone unless he use the speaker...any fixes for this?
@Jacobsr If you haven't already please try powering the device off and on again.
Make sure that the device isn't trying to connect to a bluetooth device nearby for audio (turn off bluetooth for the time being)
If that doesn't resolve it you may want to try factory resetting the device.
I tried both and more...it still doesn't work. I can't hear anyone when I've called them, can't hear it ringing when making a call but they can here me. I only can talk from a headphone jack or speaker. Please help.
Have you done the factory reset?
Yes I sure did and it's still the same
@Jacobsr Can you try turning off VoLTE on the device and seeing if this corrects the issue.
I ran into this on a LG phone and it turned out to be a hearing aid setting under accessibility. There was also a a setting for an rtt (real time text) call that could be on or off. Don't know if either of these thing would apply to the Blade 10.