Axon M - "Your device is corrupt. It can't be Trusted and may not work properly." - HELP

GaladrielGaladriel United StatesPosts: 10 ✭✭✭

Every once in a while (and getting more and more often), I get the following message with a black screen. Items between the asterisks are what is showing on the screen, otherwise, it my comment.

*******************************************************

Start>

Continue boot


< More options

Press volume keys


Your device is corrupt. It can't be

Trusted and may not work properly.


Visit this link on another device:

g.co/ABHg.co/placeholder


If power key is not pressed:

your device will power off in30 seconds

*******************************************************


the "g.co/placeholder" is in red text. All the rest is in white.


1.     If I press the volume keys, I get this:

*******************************************************

Options menu:

Press volume key to select, and press power key to select

------------------------------------------------------------------------------------

Power off

------------------------------------------------------------------------------------

Restart

------------------------------------------------------------------------------------

Recovery

------------------------------------------------------------------------------------

Fastboot

------------------------------------------------------------------------------------

Back to previous page

------------------------------------------------------------------------------------

*******************************************************

2.     If I press the power key, I get:

ZTE




POWERED BY

Android

*******************************************************

Followed by the image of the battery, with however much charge and the 'ON' button. I push the button and it will either:

A.)  Go through the whole process again, except it will boot up correctly after

OR

B.)  It will go ahead and reboot normally


But then, sometime later, I need to go through the whole thing again.


I found somewhere to do a factory reset by powering it off after it has reached at least 50% power, then hold down the 'Power Up' button and the 'Power' button at the same time to get a different boot menu.

I did that and it seemed to help a little, but only by making the time between shut-downs a little longer.


So, other than getting a new phone (I still have a few more months on the contract and it is out of warranty), does anyone ave any ideas of something else I can try?


Thanks,

Galadriel

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