Blade ZMAX camera won't work "media recorder is busy please close related apps"

EPZTEEPZTE United StatesPosts: 6 ✭✭

Can anyone please tell me how to get my camera working again?


I still have 17gb left on the SD card was working great last pictures/videos 1-3-21 I went to download important pics from 1-5 and 1-6 and they weren't there. I tried to delete pics and largest videos. No help, they won't delete.


I've restarted, rebooted, cleared cache, switched on and off permissions with a restart after each...(probably tired more but can't remember)


I have all my information going to SD card as my last Zmax got wet and lost tons of internal stored info.


Help please

TY in advance.

Comments

  • EPZTEEPZTE United StatesPosts: 6 ✭✭

    Just FYI - I just learned I use the Blue circle messenger app. I went to send a message and I saw the camera icon there. I took a photo and I was able to attach and send it. How do I turn off those permissions to see if my phone starts taking pictures again?


    PS I downloaded all photos and videos to my home computer but they will not erase off the SD card? Any solutions?


    TY in advance

  • EPZTEEPZTE United StatesPosts: 6 ✭✭

    Is there anyway to get tech support from ZTE on my issue, or is there a ZTE guru who works at a fix it store? I really need my camera to work again

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