Axon 7 mini play store errror code 490

Hello,cannot download apps Google Play store, getting error code 490,can anyone please help thanks?!


  • hollaphollap United StatesPosts: 8,377 ✭✭✭✭✭✭✭✭

    Try clearing the app cache first.  Go to settings->apps->play store app.  Click storage, then clear cache and clear data.  Then give it another shot.  If that doesn't work, then try clearing the cache partition.

  • I have the same issue since Google Play Store was updated to version 7.7.17. I'm able to install apps only using WiFi.

  • gweeper64gweeper64 United StatesPosts: 248 ✭✭✭✭✭

    did you try ​ 's suggestion?

  • carlosrjacarlosrja Posts: 4 ✭✭

    Yes, I try it before but the problem persists. But after an update of Google Play to 7.7.31 now everything works properly!

  • hollaphollap United StatesPosts: 8,377 ✭✭✭✭✭✭✭✭

    Glad it's working now ​!

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