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Hello. I recently had purchased a ZTE Z799VL phone, with Straight Talk as the plan, from Walmart. This was approximately two weeks ago. Yesterday, the phone began to reset itself - I woke up, and tried to use it, but when I turned the screen on, it displayed not my home screen but a screen for initial setup, asking me to do various things such as select my wifi connection and sync my Google account, because it had been reset. My contacts, my call history, and my texts - many of which were very important - were all gone. This happened again two more times yesterday, once in the afternoon and once shortly before midnight.
Please, I need help to fix this.