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I have had my ZTE for almost a year now and my son has had his for about 6 months. We have loved our phones. They charged fast, always had service, continuous internet. Top notch phone in our eyes. That is, until the update. Now, we have to leave our phones on charge all night, and if we take them off at 7am, they are completely dead by 10am with 0 use. It is both phones. Also our service goes in and out, flashing back and forth from 5 bars to no service repeatedly throughout the day, even in full coverage areas. To open the internet I should just be able to have my data on and it work, but I have to repeatedly turn it on and off, along with my wi-fi just to get a connection. My phone no longer rings after 1 ring even with all settings correct. And last, the button on the side that turns the screen on no longer turns it on every time. I have to press the button over and over again to get the screen to light up. This is not just on 1 phone. This is both phones, and it happened at the exact same time - just after the update.
I have spoke with tech support and they both insist my phones just broken. Ok, I'd understand that if it were one phone, but it's BOTH. Surely both didn't simultaneously break at the exact same time, lol.
Suggestions? I hate to reset it and lose everything!!