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Joined on: January 9, 2017
User's Score: 163
Axon 10 Pro
Blade A7 Prime
Blade MAX VIEW
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my phone was just bought in jan i need help
@joyce are you using the charger that came with the device?
Also, have you checked to make sure there is no debris build up in the charging port? Some compressed air should help remove any that may be in the device.
If cleaning out the port doesn't help and your device still has power, you can try clearing the cache on the device and then try charging again.