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Major Video Playback Issues
dreadedman
flintPosts: 3 ✭✭✭✭
in MAX XL
I currently have the ZTE Max XL on Android 7.1.1. when ever a video is played in 720 or 1080p it blacks out but remains playing audio. this is my second time purchasing this phone. i have searched this online and im not the only one having the issue and from what i have found the ZTE Max pro also has this issue. its terrible when on you tube mostly but carry's into Facebook and downloaded media as well. phone is 2 weeks old never dropped perfect condition. looking for a fix or and eta on a software update to fix the issue.
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480 and lower run with no issues, i mean absolutely none. i tested this for going on 2 weeks now and i have reset the phone to factory 2 times. even updated everything.
@dreadedman R&D is aware of this issue and it should be resolved on the next update. You can read about it in this thread: https://community.zteusa.com/discussion/50477/zte-max-xl-n9560-video-issues
Thanks I figured that might be the case considering the time it has been going on. I'll happily wait nice phone.