Major Video Playback Issues

dreadedmandreadedman flintPosts: 3 ✭✭✭✭

I currently have the ZTE Max XL on Android 7.1.1. when ever a video is played in 720 or 1080p it blacks out but remains playing audio. this is my second time purchasing this phone. i have searched this online and im not the only one having the issue and from what i have found the ZTE Max pro also has this issue. its terrible when on you tube mostly but carry's into Facebook and downloaded media as well. phone is 2 weeks old never dropped perfect condition. looking for a fix or and eta on a software update to fix the issue.

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