The Camera and Flashlight App (not the camera flashlight) stopped working on my Axon 7 (error message "can't connect to camera, etc...."), so I contacted ZTE customer service (resetting phone to factory, deleting data/cache, etc. did not work). They created an RMA and I shipped the phone to ZTE on 8/21, they received it on 8/24. Whenever I try to check the status of the repair, I receive "invalid log in, contact administrator". It has been 5 days since I notified customer service, they said they escalated the issue and it will be resolved very soon. To date, NOTHING!
Has anyone else encountered this issue, or am I the only "lucky" one?