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Well, where do I start. After 9 1/2 dealing with AT&T finally got to start using my new phone, now after 16 hours I have decided getting this phone was the biggest mistake I have ever made buying a cell phone. The reception / connection is crap in my area, Straight talk (at&t sim card) was way better to start with. The phone lags something fierce, if I install an app facebook messenger for example it takes 15 min to load, then once it does it freezes up at every step, need to reboot the phone to get it to the next step of setup, then freezes, reboot, next step and so on , this happens with every app. lets talk about storage, 16gb on the phone, but only 5 or 6 free for apps, this is some bull **** right here. Its like every other cheap piece of garbage out there. The phone speaker ( for the ear) is weak and quiet, the sound is garbage. So question is any of the lag and freezing issues going to be addressed or did I just buy a new paper weight?