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Hi, I have searched in other threads here, but can not find anything to help. Today, upgraded my brother's phone and as a bonus T Mobile gave me the ZTE Quartz, adding a third line to do so (which was cheaper than my old plan of 2 lines). It was late so they did not have any time to set up the watch and didn't seem to know much about it anyway.
I have "digits" or whatever it's called -- basically the watch has it's own phone number (my new third line). I can call out, from the watch, but the problem is that I can't call the watch's phone number. When I do, from any phone, I just get a recorded message that, "the person you have dialed is not able to receive calls at this time" and the call terminates itself.
I looked at the chart of options for watch shares number with phone and the bluetooth setting (bluetooth for phone voice calls or something) and can't make head nor tails of that chart, and, in any case, no matter what options I choose, I still can't call the watch.
At this point, I don't want to forward my phone or share my phone or have the watch be a speaker for my phone. I want to be able to call (have others call) the watch, independent of my phone, as its own device, which is what I was told that it can do.
How is this possible? I hope someone can help. Otherwise this is basically a glorified bluetooth speaker?
Also, is there any option to use the "Signal" app as the messaging app? It seems I have to switch back to Android Messaging to be able to send or receive messages on the watch, but I use Signal, on my phone, not the native Google App. Anyone using non-native messaging and having success?
Thanks in advance for any help on this frustration. I'd take it over to T-Mobile, but, as I said, they did not seem to know anything about the device, despite selling it, but did tell me it works as an independent device that can receive as well as make calls, so this I am assuming I should be able to call the watch's number, and have the call go through. Thanks all.