Display issues

supraketsupraket Mumbai, IndiaPosts: 94 ✭✭✭✭

Hey!
So since couple of days, my Axon 7 has this pinky spots that has started to crop up on the screen.

Any idea what could have lead to this?

If my display is damaged, from where can I order the display from and approx. how much will it cost to get one?
Am not in USA but in India, so can't have the phone repaired with ZTE service center.

Thank You! :)

Comments

  • jasonscarterjasonscarter United StatesPosts: 1,496 ✭✭✭✭✭✭✭✭

    Not sure where you could get a display, but which Axon 7 model do you have? The USA, China, or Europe model?

  • supraketsupraket Mumbai, IndiaPosts: 94 ✭✭✭✭

    @jasonscarter said:
    Not sure where you could get a display, but which Axon 7 model do you have? The USA, China, or Europe model?

    I have USA model, imported here.

  • jasonscarterjasonscarter United StatesPosts: 1,496 ✭✭✭✭✭✭✭✭

    @supraket said:

    @jasonscarter said:
    Not sure where you could get a display, but which Axon 7 model do you have? The USA, China, or Europe model?

    I have USA model, imported here.

    I think Ebay might be your best friend in this case

  • supraketsupraket Mumbai, IndiaPosts: 94 ✭✭✭✭

    @jasonscarter said:

    @supraket said:

    @jasonscarter said:
    Not sure where you could get a display, but which Axon 7 model do you have? The USA, China, or Europe model?

    I have USA model, imported here.

    I think Ebay might be your best friend in this case

    No other option? :/
    What do people in US do, if anything happens to their ZTE phone?

  • jasonscarterjasonscarter United StatesPosts: 1,496 ✭✭✭✭✭✭✭✭

    @supraket said:

    @jasonscarter said:

    @supraket said:

    @jasonscarter said:
    Not sure where you could get a display, but which Axon 7 model do you have? The USA, China, or Europe model?

    I have USA model, imported here.

    I think Ebay might be your best friend in this case

    No other option? :/
    What do people in US do, if anything happens to their ZTE phone?

    Repair center. Axon 7 has a 2 year warranty and screen replacement options for some $$$. ZTE doesn't sell screens directly.

  • smh032395smh032395 Posts: 268 ✭✭✭✭✭✭

    Actually I've had that happen it's AMOLED dude when you crack the screen even a thin hairline crack (again happened to me) the screen can bleed that's the same color as mine when it happened it'll go until it covers your whole screen I paid 85$ through ZTE to have it fixed

  • DoppelgangerDDoppelgangerD Master Of Ceremonies United StatesPosts: 1,577 ✭✭✭✭✭✭✭✭
    edited October 12, 2017 9:47PM

    That looks like a damaged screen from too much pressure being applied.
    You can break a screen like that without actually breaking the glass on top.
    As mentioned above, you can't really get replacement parts from ZTE, but they do offer repair services.
    I have seen some parts on Ebay, but as always buyer beware, those aren't official replacement parts,
    and taking the phone apart may void your warranty.

  • smh032395smh032395 Posts: 268 ✭✭✭✭✭✭

    Mine was due to a crack but thanks to @DoppelgangerD I've learnt something new thanks man

  • dnewman007dnewman007 las vegasPosts: 3,200 ✭✭✭✭✭✭✭✭

    I have never seen a scree like this before. I would call ZTE and see what your options are.

  • kevinmcmurtriekevinmcmurtrie Silicon Valley areaPosts: 315 ✭✭✭✭✭✭

    Did you try removing the protector and cleaning the ink off the screen?

  • DoppelgangerDDoppelgangerD Master Of Ceremonies United StatesPosts: 1,577 ✭✭✭✭✭✭✭✭

    @kevinmcmurtrie said:
    Did you try removing the protector and cleaning the ink off the screen?

    hmm, looking closer I wonder if you are right. I saw the smaller image on my phone previously, and now looking at the bigger image on my desktop, it does look like something is trailing up the edges of what looks like a screen protector. So perhaps something spilled on it a seeped under the protector.
    It will be interesting to see if the OP comes back and clarifies.

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