ZTE Max XL software update button is not working

I have the ZTE Max XL from virgin mobile (on sprint network) I am able to update firmware, android os, profile, and PRL. However when i Select Update ZTE software it says there is an update of 154.4mb with a restart now to install button, but the button does nothing. So the ZTE software update cant be done since the button does nothing at all, no crash doesnt revert to software updates or anything. It just does nothing.

Comments

  • AJ79AJ79 Posts: 17 ✭✭✭✭✭

    @rezguy1 said:
    I have the ZTE Max XL from virgin mobile (on sprint network) I am able to update firmware, android os, profile, and PRL. However when i Select Update ZTE software it says there is an update of 154.4mb with a restart now to install button, but the button does nothing. So the ZTE software update cant be done since the button does nothing at all, no crash doesnt revert to software updates or anything. It just does nothing.

    I had the exact same problem. Just perform a factory reset and the update button will work again. Make sure you backup any important data first.

  • KyaKya IndianaPosts: 1 ✭✭

    I did the factory reset and it still won't let me upgrade.

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