ZTE zmax pro

Jaysong56Jaysong56 United StatesPosts: 5 ✭✭✭
  1. when i start the hotspot it stays on for 15 seconds says error and stops and when i the hotspot options my ip
    address is "UNKNOWN" so uhh can i fix this without resetting my phone

  2. When i got my new zte zmax pro after the firs one being defective the one t-mobile had orderd was the same. .
    The fingerprint sensor is not in correctly and it acts like it doesn't exist


  • coldheat06coldheat06 United StatesPosts: 1,653 ✭✭✭✭✭✭✭✭

    @Jaysong56 What is your device Build Number that you are on?

    I currently have T-Mobile and pay the extra $5 for unlimited LTE Hotspot....... and it works like a charm.

    For the fingerprint sensor were you able to program in one of your fingers?? also did you use all the different sides of your fingers??? I also turn my device upside down and do my finger print that way so that the scanner has a good image of my finger print.

  • razor512razor512 United StatesPosts: 2,418 ✭✭✭✭✭✭✭✭
    edited February 10, 2018 5:20PM

    Can you provide a screenshot of the hotspot issue?

  • kevmachkevmach palm beach, flPosts: 1 ✭✭

    mine does the same thing with the hotspot.
    took it in to Metro PCS & a young arrogant dude said I had to reboot to factory.
    He tried to clear the cache but the hotspot app doesn't show in the app list.
    I haven't rebooted it yet.

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