Had phone about 3 weeks and I noticed I could see the back light shining from the edge of the phone body. Upon inspection I found the screen on the left side was popping up. The phone has no damage, had never been dropped. Cricket would do nothing for me at the store, and phone support simply insisted it was physical damage. Called ZTE had a difficult time explaining but eventually was given an RMA#. Phone supposedly fixed. Less than 5 days after getting it back, the exact same problem has returned!