Zte 981 FAILS TO CALL OUT

oluwatoke1oluwatoke1 NIGERIAPosts: 1

I have a big challenge with my mobile phone not being able to call out or receive phone calls. I have factory reset the several times but the issue is still persisting. It does not also observe the LTE\ 4G as my data connection is always restricted to 2G. Pls help.

Answers

  • jimlloyd40jimlloyd40 Phoenix, AZ Posts: 16,811 ✭✭✭✭✭✭✭✭
    edited March 3, 2018 3:10PM

    @oluwatoke1 said:
    I have a big challenge with my mobile phone not being able to call out or receive phone calls. I have factory reset the several times but the issue is still persisting. It does not also observe the LTE\ 4G as my data connection is always restricted to 2G. Pls help.

    Reset your network settings @oluwatoke1. Phones come with specific network settings and if yours still doesn't work after resetting the network settings call your carrier for the exact one. And make sure that you are using the correct APN (access point name). Also make sure that Data is turned on in the settings.

  • hollaphollap Wisconsin USAPosts: 7,891 ✭✭✭✭✭✭✭✭

    @oluwatoke1 just checking in if you were able to rectify your issues? Thanks!

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