ZTE Zmax Pro Metropcs Can't update

skyethurskyethur Posts: 83 ✭✭✭✭

Hello ZTE I just bought my ZTE zmax pro today 12/15/16 at metropcs store and my firmware is still in B08 and I when I tap update firmware it says it is in new update. Can you help me fix this to update to new firmware I need video call on my dialer. Please!


  • I have 2 Zmax Pros and they are doing the same thing.  What happened to the MetroPCS update, did it get pulled.  Getting info from ZTE is like pulling teeth.  Must be a state secret.

  • skyethurskyethur Posts: 83 ✭✭✭✭

    I don't know who can do the push-update is it metropcs or zte? I think metropcs is responsible for our firmware update.

  • I really don't know.  If you ask ZTE they say MetroPCS, if you ask MetroPCS they say ZTE.  I really don't care who as long as it gets done and done correctly.

  • skyethurskyethur Posts: 83 ✭✭✭✭

    I been hitting update firmware every hour and no luck.. Someone has to push the update using IMEI.

  • ahmadaamer6ahmadaamer6 Posts: 23 ✭✭✭✭✭

    I manually flashed the B12 update through recovery. I have only had one issue. The video calling button is grayed out. I can only start a video call from a persons contact card, not from the phones dialer. I used these instructions to manually flash the update!


  • g239mg239m Posts: 24 ✭✭✭

    i can't update mine either. I saw online there is a .21 update but the one for my phone is only .14

    I was able to download it but it wont install.

    I think it's because it's told me to remove the micro sd card which I won't because it's a PITA, and from what I have read since android uses that card like your regular memory if you remove it, it can damage the card so it can't be reused.

Sign In or Register to comment.