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Joined on: April 6, 2017
User's Score: 50
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Just a couple days ago phone was working fine, then all of a sudden no sound at all and the lights at the bottom for home, back and apps are gone. Can't figure out what happen.
@pnkpopcorn Please let us know the model number of your device. In the mean time I would try to power off and then restart your device.
I have the sonata 3 Z832
@pnkpopcorn Did you try to power off and restart your device? If so what were the results?
Thank you for the suggestions, I did what you suggested, but nothing changed.
@pnkpopcorn Do you happen to have a case on the device? If so, try taking it off and powering the device on and off again. In the past, I've found that some cases have been known to put too much pressure on the screen disabling the capacitive buttons.