Video calling not working

nyashaallen1nyashaallen1 United StatesPosts: 1

The video calling is greyed out on my phone. I tried from the dial pad and the option to video call isn't available and when trying from the contacts the video logo isn't available. I checked for the update and I think says my phone has not been updated but when trying to update it, it says that it is updated already to b21. I need some assistance with this one. I have a zte Max pro from metro PC's. Anyone?

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