I cracked the screen on my Axon 7, not usable. When I got in touch with the Canadian repair centre in St Catherines they informed me they were out of parts etc. and could not get to repairing my phone for at least six weeks, crazy. The USA centre said they could do it but could not ship it back to Canada. Repeated requests for help to the ZTE Canadian support email address have gone unanswered. Any suggestions would be greatly appreciated, I am in Calgary Alberta.