Need some help with ZTE phone

hlgates40hlgates40 United StatesPosts: 2 ✭✭

My ZTE Max XL has rebooted 704 times in the last two days and I am really getting upset about it. Is anyone else having issues like this?


  • jasonscarterjasonscarter United StatesPosts: 1,963 ✭✭✭✭✭✭✭✭
    edited May 1, 2018 6:48AM

    Please contact support through Boost Mobile. It's a carrier device. Most likely a factory reset is needed.

  • jasonejasone United StatesPosts: 2,118 ✭✭✭✭✭✭✭✭

    I've not heard of an issue like this. I would try clearing the cache from recovery first and if that doesn't help then a factory data reset. A factory data reset would probably fix it but it will also delete everything on your phone and you'll have to set it up from scratch.

  • coldheat06coldheat06 United StatesPosts: 1,795 ✭✭✭✭✭✭✭✭

    704 Times........ That is an awful lot...... Have you tired to root your device?

  • hlgates40hlgates40 United StatesPosts: 2 ✭✭

    I've done everything but Root it, and it's still happening.

  • brightboyz40brightboyz40 CanadaPosts: 2 ✭✭
    Recently got an old ZTE MAX XL from a friend but its not working right I would like to find original firmware and start with a fresh device
    where am I able to get stock firmware for my device ?
    thank you
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