Axon 7 Won't Turn On After Changing Save Location to SDXC Card

LkBrettLkBrett United StatesPosts: 3 ✭✭✭✭
edited July 9, 2018 12:04PM in Axon

I was running out of memory so I added a new 64gb SanDisk SDXC card. It was working just fine until (it seems) after I changed my Save Location in the Storage settings to the SD Card. It got a little hot and went black the first time I accessed the camera, and now it won't turn on or respond to any combination of button holds, whether using the charging cord or on battery. What do I do now????


  • razor512razor512 United States Posts: 2,521 ✭✭✭✭✭✭✭✭

    What happens if you remove the card and turn it on without the card?
    Saving to a card should not cause heat issues, especially since the device writes certain data to the card even if it is not selected as a save location. PS, make sure the contacts for the micro SD card are clean.

  • LkBrettLkBrett United StatesPosts: 3 ✭✭✭✭

    I tried removing the card and then tried to turn it on again. Still not responsive. Could the contacts for the SD card be "dirty"? I took it brand new out of a sealed package and put it into the phone. I will look at that, although it was working just fine for a bit.

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