HOME WIFI NOT CONNECTING HELP!!

Phillyflygurl215Phillyflygurl215 United StatesPosts: 1

I have the ZMAX PRO from Metro, i haven't had any problems with it until recently. I can no longer connect to my home wifi, i can connect to any other wifi while i'm out just not at home. My network shows up but says it's not in range. I have tried turning the phone off, turning my router off and nothing seems to work. I don't want to buy another phone but i may have to. I use the phone at home all the time and don't want to use data if i don't have to. Has anybody else had this problem? Please help!!

Answers

  • samsamhasamsamha United StatesPosts: 1,769 ✭✭✭✭✭✭✭✭

    Double check router's setting to make sure your phone is added to the list of allowed device. Also, double check the wifi security option and maybe try other channels in the router to see if that would fix the problem.

    Do you have other 2.4GHz devices that you can test to make sure the issue is not related to the router's hardware.

Sign In or Register to comment.