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My wife accidently dropped my phone in the pool, and now my screen doesn't show anything. I can feel all the vibrations, but I am sure it snot.
I contacted Zte to do an RMA to fix phone and the person who i chatted with on line was very nice and helpful.
I know the phone will cost $79.95 to repair, and I will call in 2 days to send in my payment on my credit card.
My worst problem is I dont live in the USA and I have to send the phone to a friend in the USA who will then forward it to ZTE Repair center and get it back.
Then she will mail it to me again.
I was told that I might get a phone with soft key instead of heard key if they have to replace the phone, I saidno problem.
I just hope the process doesn't take forever.
Martin in Brazil