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I've had a search and only found 2 posts with no responses or follow ups to them. I bought my phone April 17 but only actually started using it around May '18 for various reasons. Long story short as generally i've encountered lots of issues with the phone and am not happy with it (freezing, unresponsive finger print/power button for minutes, unuseable when it goes below 15% battery despite power saving turned off).
Now the top speaker has failed, i can only take calls on speaker phone and all audio comes out the bottom, wiped cache partition, played with sound settings etc to no avail, also the bootup sound comes only from bottom so i cant see factory reset helping as ZTE support suggests. Has anyone had this and fixed it or is it a broken wire or driver or something and no way except sending it back? I have another phone I can use, not sure if it's worth going for the advance exchange and being given a poor quality refurbed phone in exchange for mine which is in brand new condition...?